Privacy Policy

Privacy Policy

Last updated: 10/02/2025

1. Introduction

Welcome to [Website Name] (hereinafter, "the Website"), where the privacy and security of our users and customers are our top priority. At VisaVia International S.A, we understand the importance of protecting personal data and want to assure you that all the information you provide will be treated with the utmost confidentiality and in accordance with current data protection regulations. In this Privacy Policy, we explain clearly and in detail how we collect, use, store, and protect your personal information, as well as the rights you have as a user of our platform.

2. Data Controller

The data controller for the personal data collected through the Website is VisaVia International S.L, with CIF/NIF B75524660 and registered office at Av. Maisonnave 41 03003 (Alicante). You can contact us via email (new website email address) for any inquiries or requests related to data protection. If we have a Data Protection Officer, you can direct your inquiries to them.

3. Information We Collect

When you use our Website and services, we may collect different types of personal information. The information we collect may include:

• Identification data: Name, surname, identity document, and date of birth.
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• Payment and billing data: Bank account number or credit card (when making a payment through our Website).
• Information related to contracted services: Data provided by users for the creation of customized contracts.
• Browsing and device data: IP address, browser type, operating system, session duration, pages visited, and other technical data that help us improve your experience.
• Cookies and similar technologies: We may use cookies to enhance the functionality of the Website and personalize the user experience. You can manage your preferences in our [Cookie Policy].

4. Purpose of Data Processing

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• Service provision: Creation of customized contracts according to the user’s request.
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• Billing and administrative management: Issuing invoices, processing payments, and complying with tax obligations.
• Security and fraud prevention: Monitoring activity on the Website to detect possible fraud or unauthorized access.
• Sending commercial communications: If the user has given consent, we may send offers and promotions related to our services.
• Compliance with legal obligations: Retaining certain data in accordance with current data protection and tax regulations.

5. Legal Basis for Processing

The processing of personal data we carry out is based on different legal grounds depending on the purpose:

• Contract execution: When the data is necessary for the provision of requested services.
• Compliance with legal obligations: To meet legal and regulatory requirements.
• Legitimate interest: To improve our services and ensure the security of the Website.
• User consent: In cases such as sending commercial communications or installing non-essential cookies.

6. Data Retention

Personal data will be retained only for as long as necessary to fulfill the purpose for which it was collected. Specifically:

• Billing and transaction data: Will be retained for a period of five years in compliance with tax and accounting regulations.
• Contact and user data: Will be kept until the user requests its deletion or withdraws consent.
• Browsing and analytics data: Will be retained as stipulated in the [Cookie Policy].

7. Data Sharing with Third Parties

Under no circumstances do we sell or share personal data with third parties for commercial purposes. However, in some circumstances, we may share information with:

• Service providers: Companies that help us with web hosting, payment gateways, email management, and data analysis.
• Authorities and public bodies: In case of legal requirements or to comply with tax and regulatory obligations.
• Business partners: If you have expressly authorized the transfer of data to receive offers from third parties.

8. User Rights

As a user, you have a number of rights that you can exercise at any time:

• • Right of access: You can request information about the personal data we process.
• Right of rectification: If you find that any data is incorrect, you can request its correction.
• Right of deletion: You can request the deletion of your personal data when it is no longer necessary.
• Right of opposition: You have the right to object to the processing of your data under certain circumstances.
• Right to data portability: You can request the transfer of your data to another service provider.

9. Information Security

We have implemented appropriate technical and organizational measures to ensure the security of your data and prevent unauthorized access, alterations, or losses. However, due to the nature of the Internet, we cannot guarantee absolute security, although we do everything possible to minimize any risk.

10. Protection of Minors

Our services are intended for individuals over 18 years old. We do not knowingly collect data from minors. If we detect that we have stored information from a minor without the authorization of their legal guardians, we will proceed with its immediate deletion.

11. Privacy Policy Modifications

We reserve the right to modify this Privacy Policy at any time, so we recommend that users periodically review this section. If the changes are significant, we will notify users through the Website or by email.

12. Contact

If you have any questions about this Privacy Policy or how we handle your information, you can contact us at: 📧 support@takemycontract.com. We appreciate your trust in VisaVia International and are committed to continuing to protect your privacy with the utmost transparency and security.